The hotel industry is very competitive. Many hotels are offering similar services and the only way they can beat the competitors is by offering outstanding customer service. Hotel management is not an easy field. There are lots of things a hotel manager must look into. Here are some books recommended for hotel professionals.
By – J.W. “Bill” Marriott, Jr.
The Marriott family has been one of the leaders in the hotel business. It started as a family business and has become the largest chain of hotels in the world today. The book tells how the family business became so successful. You will learn about their entire journey to success. You will also get tips on how to do well in this industry.
Down and Out in Paris and London
By – George Orwell
If you want to get a first-hand account of this hotel industry then you should read this book. This book talks about the various staffs that work in the hotel business and the role they play in the success of the business. You will learn about employee management and more.
The Heart of Hospitality
By – Micah Solomon
This book has compiled the opinions of leaders in the hotel industry. You will learn from those who have been very successful in this business. The book will help you to follow their footprints and become successful as well.
Check-In Check-Out: Managing Hotel Operations
By – Gary K Vallen and Jerome J Vallen
This book will tell you about the best practices in hotel business operations. You will get lots of advice on how to make hotel business profitable. You will learn about the current trends as well.
Whether you are a hotel manager or a professional in this industry, you will learn a lot about this industry by reading these books. The books are very inspirational and will teach you to be successful.